JRL ENGINEERING Tips

Ten Steps to Effective Listening
Do your part. Listen:
- 1. Listen to learn
- 2. Face the speaker, maintain eye contact and be attentive.
- 3. Truly listen to the speaker’s words and try to picture what he/she is saying.
- 4. Keep an open mind.
- 5. Don't interrupt.
- 6. Wait for the speaker to pause to ask clarifying questions.
- 7. Ask questions only to ensure understanding of something that has been said.
- 8. Try to walk in the speakers shoes and feel what the speaker is feeling.
- 9. Give the speaker regular feedback by showing your interest.
- Step Ten - Listen to learn!
Original Author Unknown
